Referral Process at ASOY

• Classroom concerns: First, contact the teacher. If the issue is not resolved, inform the ES Principal ([email protected]) or the MS/HS Vice Principal ([email protected]). If necessary, it will then be brought to the Director.

• For Academic issues or questions, contact the appropriate IB Coordinator (PYP, MYP, or DP Coordinator). If the issue is not resolved, inform the ES Principal ([email protected]) or the MS/HS Vice Principal ([email protected]). If necessary, it will then be brought to the Director.

• Regarding non-classroom concerns:

• Physical health issues or questions should initially go to the nurse ([email protected]), mental health or counseling issues to the ES or US counselors.

• Questions or concerns about after school activities (ASAs) to the Athletic Director ([email protected]) 

• Child protection and safety issues should be addressed by the Upper School Counselor, who is also the Child Protection Officer. The CPO will inform the Director.

• Bus/canteen/facilities concerns or safety issues should be sent to the office manager ([email protected]) and copied to the Business Manager ([email protected]), who will inform the Director ([email protected]) if necessary.

If the issues are not resolved, the issues should then be brought to the Director ([email protected])